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Windows Sign

What are the current versions

  • Wizard: 2.2.0.0
  • Sign:      3.0.0.107
  • DSP:      2.0.4.1

How to reassign license to Sign

  1. Stop the DSP on the Sign device:
    • Open task manager (windows button + R, type: taskmgr, click: OK)
    • Find the DSP in the “Process” list, right click on it and press “end task”
  2. Stop the Sign (either on the Sign device from the task manager’s processes list or from Scheduler -> commands -> Sign stop).
  3. Open the the Sign installation folder (usually c:\sign).
  4. Delete the file SignMain.config
  5. Run the Sign (double click signMain.exe in the installation folder, do not run the DSP).
  6. Reassign the license.
  7. reboot the device.

Log files do not kept as long as configured

If newer log files are deleted prior of the number of days that are set to keep; verify the date time format of the Player device is set to “M/dd/yy” and “MMMM-dd-yy” (control panel -> regional settings).

Kiosk

If the Sign is used primarily as a Kiosk it is recommended to allow content cashing.

To change the settings open Internet Explorer → Open “Internet Options” → On the “General” Tab click the “Settings” button → Set “Check for newer versions of stored pages:” to “Automatically”.

Turn the monitor on-off automatically

To turn off the monitor automatically outside of working hours perform the following steps:

  1. In the Sign installation directory; Check the “dsp,config” file for the following tag: <monitorSchedule>
  2. If the tag exists make sure it is set to: on if it does not exist add it: <monitorSchedule>on</monitorSchedule>
  3. In the Sign installation directory: edit the file “monitorschedule.config”; each day of the week has an “on” time and “off” time, adjust these hours to the desired time in 24hours format.
    For example if you want to have the monitor showing on Sunday between 10am and 8:30pm you will need the following:
    <sunon>10:00</sunon>
    <sunoff>20:30</sunoff>
  4. Make sure you have the proper hours to all the days of the week.
  5. Restart the DSP to load the new configuration.